開いた。通じた
A question about your stay. A change to your plans. A detail you want to get right. Tell Broc what you need from a participating business. Broc helps you communicate in your language and brings the reply back.
A simple request can take a lot of explaining.
Dates, details, language and a question still waiting for an answer. Both sides need to understand the same thing.
“What does the guest need to know?”
You need the relevant dates, the request and any conditions before you can answer. Availability and terms remain your decision.
“Can I explain this in my own words?”
You want to ask about a late arrival, understand an option or explain a change without losing the important details. Broc helps carry the conversation across languages.
One conversation. Two people at ease.
An illustrative conversation about a late arrival. The hotel writes its own answer; Broc helps the traveler understand it.
Staff check reception hours, then write their own answer in Japanese.
The business confirms what it can offer.
電車に乗り遅れた。ホテルには、どう伝える？
A delayed traveler, one useful question, and a hotel reply that makes the next step clear. See what Broc shares — and what stays private.
A late-arrival example: Broc helps the traveler explain the situation and understand the hotel's answer. Read the transcript.
Small details. Clearer conversations.
Practical guides to getting a useful answer and knowing what has been agreed.
Arriving late? Give the hotel a plan it can answer.
How to explain a delayed arrival, separate check-in from dinner, and get a useful answer from your accommodation.
Read the guide →Getting aroundAn airport transfer starts with two exact places.
A practical way to ask about airport pickup, luggage, return journeys, meeting points, and the conditions of a quote.
Read the guide →When plans changeAsk about a booking change without changing it by accident.
Separate an inquiry from an instruction, keep fees and deadlines visible, and make the next decision clear to both sides.
Read the guide →A clear request. A business decision. An understandable reply.
Helps shape the request
Explain what you need. Broc helps put the relevant details into a message for the business, and asks when something needs clarifying.
The business decides
Staff read the request, check their availability and terms, and write their own reply. Broc does not approve it for them.
Brings the answer back
Read what the business said in your language, with the original reply available in the conversation. Continue if a decision or another question remains.
こんなお店のために、作りました。
We’re inviting these kinds of businesses to the Kyoto pilot. These are example categories, not a list of active partners.
日本語
日本語
日本語
日本語Starting with the Kyoto pilot. Business participation and contact availability are confirmed separately.
A blog about places worth walking into.
Find restaurants, stays and experiences, with prices and practical details to plan your visit.
By Broc Editorial Desk
Kushinobo Osaka Hozenji Main Store
Choose this branch when the history matters as much as the meal: it is the clearest place to connect Kushinobo's present-day omakase format with its Osaka origin.
Kushinobo Kyoto Station
It is built for a precise travel-day window: station access, a compact counter and no cross-city detour.
Kushinobo Tokyo Ginza Main Store
Pick this branch for the longest Tokyo lineage: it connects the group's Osaka founding story to more than six decades in Ginza.
Kushinobo Karuizawa
This is a destination branch, not a spontaneous year-round stop: verify the seasonal dates and reserve parking before building a Karuizawa evening around it.
Kushinobo Hiroshima PARCO-mae
This is the only current Kushinobo listed in Hiroshima, making it the regional choice rather than one of several nearby variants.
Profiles link their public sources, and no business pays to appear. Check current details with the business before travel.Photos: Powered by Google
Two doors in. Pick yours.
海外のお客様の対応、日本語のままで。
- ✓ 旅行者の相談を日本語で確認できます。
- ✓ 空き状況や条件は、お店が判断して返信します。
- ✓ 予約や変更は、必要な確認をしてから進めます。
- ✓ 参加や利用開始については、個別にご案内します。
Talk to participating businesses in your own words.
- ✓ Start a conversation with a business available through Broc.
- ✓ Ask about availability, arrival times, changes and terms.
- ✓ The business confirms what it can offer. Sending a request alone does not confirm a booking.
- ✓ Your chat with Broc is private; messages to a business are separate.
Free while Broc is in early access.
People make the decisions. Broc helps the conversation get there.
同じ扉を、両側から。Open the same door — from both sides.
Broc is in early access, opening first in Kyoto. Join the waitlist and be among the first to open the door.
